Effective date: 21st April 2024

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from The LifeStage Lab (the “Site”) operated by Lifestages Lab FZE.

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1. Personal Information We Collect

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When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

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When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

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2. How We Use Your Personal Information

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We use the personal information we collect from you to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

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• Communicate with you;

• Screen our orders for potential risk or fraud; and

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

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3. Sharing Your Personal Information

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We share your Personal Information with third parties to help us use your Personal Information, as described above. 

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We also use Google Analytics to help us understand how our customers use the Site.

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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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4. Data Retention

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When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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5. Your Rights

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If you are a resident of the EU, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

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Additionally, if you are a resident of the EU, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

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6. Contact Us

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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@thelifestagelab.com.